Case Study
Hand HygieneYour First Step to Staying Safe
A 3-minute microlearning module for hospital patients and the people who support them.
- Duration
- 3 minutes
- Client
- HSO · Accreditation Canada
- Format
- Microlearning module
Staff hygiene protocols get most of the attention in hospitals. Patient and family hand hygiene does not, even though it matters for infection prevention. This module fills that gap: three minutes, plain language, usable on a phone at the bedside or after discharge.
Developed for the Health Standards Organization and Accreditation Canada as part of their patient education work.
Brief
Audience
Hospital patients and support persons. Mixed health literacy, diverse backgrounds, often learning on a personal device in a care setting.
Challenge
Turn WHO and CDC hand hygiene guidance into a short module people will finish, without losing what is medically important.
Features
Plain language
Written to roughly a 6th-grade reading level. Clear navigation and culturally neutral visuals.
Mobile-first
Responsive layout built for learning at the point of need in hospital settings.
Interactive demo
A practice activity walks learners through proper hand-washing technique.
Process
Content
Simplified source material around why, when, and how. The sequence moves from motivation to step-by-step technique.
Instruction
Microlearning structure with low cognitive load. Interactions placed where they reinforce behavior, not as decoration.
Build
Built in Articulate Rise 360 with a clean healthcare UI, animated hand-washing demos, and responsive layouts for phone, tablet, and desktop.
04Tools
- Rise 360
- Illustrator
Result
A finished three-minute module hospitals can add to patient education with little setup beyond deployment.